TERMS AND CONDITIONS

Please allow at least 2 days lead time for bouquet's to be collected or delivered, these are made fresh to order.

Products on sale are subject to availability. 

Every arrangement is unique but will follow a specific design.

Please note that we make every effort to use seasonal flowers but individual stems may vary from those shown due to availability. We love to use locally grown flowers but this is not always achievable during certain times of the year. We will ensure that your flowers and foliage will be similar in pallet, quality and value.

Fresh flowers ideally should be positioned away from direct sunlight to avoid wilting. Dried flowers should be displayed away from direct sunlight as this may cause fading and do not require water. All flowers are inedible and some products may be harmful.

DELIVERY

Doorstep deliveries are available Tuesday to Sunday. 

Free Ironbridge and surrounding area delivery within a 4 mile radius and

£4.99 delivery charge up to a 10 mile radius of Ironbridge.

Please get in contact if you wish to use our delivery service outside of the above area at an additional cost. 

COLLECTIONS

Collections must be arranged prior, please ensure you have received confirmation before collecting. Contactless collection. The studio is located in a quiet residential area, please be thoughtful and park in an appropriate place.

RETURNS POLICY

We do hope that you love your flowers and hope that you do not have a problem, but just incase please email nettieofthegorge@gmail.com with attached photographs without delay and we will be in touch ASAP.

 

Flower order cancellations accepted up to 48 hours of delivery or collection date to receive a full refund. Workshop cancellations only accepted 2 week's prior to event date, as all materials will be allocated to your booking.

PAYMENT METHOD

Payments accepted via the website, credit card or bank transfer.

PRIVACY POLICY

Your privacy is extremely important and your details will be protected.

Your personal data will on be used for through the order/payment process, consultations, responding to any of your queries and if you have opted to the email subscription service.

If you no longer wish to subscribe to our emails please get in touch nettieofthegorge@gmail.com and you will removed from this service without much delay.

We are committed to protecting your privacy.

COVID-19

Your safety is absolutely paramount and we ensure that all deliveries, payments and collections are contactless and in all circumstances social distancing measures are kept to. If you are attending a studio appointment, we kindly ask you to wear a face covering.

CONTACT DETAILS

Wesley Rooms

Jockey Bank, Ironbridge, TF8 7PD

Telephone: 07375556946

Email:  nettieofthegorge@gmail.com

DELIVERY & COLLECTION 

                    Tues-Fri:       10:00 - 18:00
​​                    Saturday:      10:00 - 17:00
​                    Sunday:         Closed


       

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© 2020 nettie of the gorge.